Shipping & Returns

Shipping

Verbox is based in Coburg, (Melbourne), Victoria and currently offers 4 delivery options in order for you to receive your products.

  1. Free for all orders within a 10km radius of Coburg.
  2. Flat rate $50 fee for all orders within a 10-40km radius of Coburg.
  3. Flat rate $80 fee for all orders within a 40-80km radius of Coburg.
  4. For all other locations outside of the 80km zone, you must contact us for a quote.

We do not offer items to be picked up from our warehouse.

For deliveries within the 80km radius bubble, Verbox will usually personally deliver to your door. This allows for affordable shipping costs to our local customers and flexible delivery times.

Please note that local deliveries done by Verbox will come UNBOXED. This helps us keep our costs low to pass those savings onto our customers.

As our products are so bulky and orders can vary in size, we shop around for each individual booking and cannot give consistent shipping rates across Australia at this point in time. If you are outside the 80km radius zone, please contact us with the exact products you are after so we can find the cheapest delivery option.

Returns

Unfortunately we do not offer returns or exchanges for any of our products. If you have any issues or think your products may be damaged prior to receiving them, please contact us ASAP to resolve the problem.