Shipping
Verbox is based in Coburg, (Melbourne), Victoria and currently offers 4 delivery options in order for you to receive your products.
- Flat rate $50 fee for all orders within a 0-20km radius of Coburg.
- Flat rate $80 fee for all orders within a 20-50km radius of Coburg.
- Flat rate $110 fee for all orders within a 50-80km radius of Coburg.
- For all other locations outside of the 80km zone, you must contact us for a quote.
We do not offer items to be picked up from our warehouse.
For deliveries within the 80km radius bubble, Verbox will personally deliver to your door. This allows for affordable shipping costs with bulk purchases to our local customers and flexible delivery times.
Please note that local deliveries done by Verbox will come UNBOXED. This helps us keep our costs low to pass those savings onto our customers.
As our products are so bulky and orders can vary in size, we shop around for each individual booking and cannot give consistent shipping rates across Australia at this point in time. If you are outside the 80km radius zone, please contact us with the exact products you are after so we can find the cheapest delivery option.
Returns & Refunds
Unfortunately we do not offer returns or exchanges for any of our products. If you have any issues or think your products may be damaged prior to receiving them, please contact us ASAP to resolve the problem.