Shipping & Returns

Shipping

Verbox currently offers five options in order for you to receive your products.

  1. Free pickup from our warehouse at 18/240 Sydney Road, Coburg.
  2. Free for all orders within a 10km radius of Coburg.
  3. Flat rate $50 fee for all orders within a 10-20km radius of Coburg.
  4. Flat rate $80 fee for all orders within a 20-60km radius of Coburg.
  5. Flat rate $100 fee for all orders within a 60-80km radius of Coburg.
  6. For all other locations outside of the 80km zone, you must contact us for a quote.

For deliveries within the 80km radius bubble, Verbox will usually personally deliver to your door. This allows for affordable shipping costs for our local customers and gives them the flexibility to arrange a delivery time that suits them.

Please note that for local deliveries done by Verbox, products may come UNBOXED. This helps us keep our costs low to pass those savings onto our customers.

As our products are so bulky and orders can vary in size, we cannot give consistent shipping rates across Australia at this point in time. If you are outside the 80km radius zone, please contact us with the exact products you are after so we can find the cheapest delivery option.

Returns

Unfortunately we do not offer returns or swaps for any of our products. If you have any issues or think your products may be damaged prior to receiving goods, please contact us ASAP to resolve the problem.