FAQ

  • Why should I choose Verbox?

    Verbox makes professional and affordable acoustic treatment products for a variety of applications based right here in Melbourne. From recording studios to home theatres to commercial spaces, our panels will help you achieve the controlled listening environment you are seeking.

    We have years of experience in research and development, trialing various materials and designs, as well as consulting with a number of acousticians to ensure we produce exceptional quality in the most cost efficient way.

    With simple, well constructed designs, they can be visually discreet or be used as a main feature with one of our custom coloured fabrics or plywood frames.

  • I’m setting up a home studio, what do I need?

    The number of panels you need depends on your budget, goals, and how you’ll use the space. For a typical home recorder with a standard-sized room, we recommend at least 8–12 panels for good coverage. Our Premium V-Panel and V-Panel Frame are great for semi-pro setups, while the thicker Ultra panels are better suited for professional environments where higher performance is needed.

    We don’t suggest using fewer panels than this to ensure quality results. To help with this, all our packages come with significant discounts and affordable delivery within Melbourne Metro areas.

    If you would like a more detailed approach, feel free to contact us for assistance.

  • Can your products be used for commercial spaces such as bars and restaurants etc?

    Yes! Our products are ideal for a wide range of commercial spaces including restaurants, bars, yoga and dance studios, retail shops, and more. Anywhere that struggles with excess noise can benefit from acoustic treatment.

    For larger coverage areas, our Lite Panel offers the best value and is specifically designed for affordability on bigger jobs. We’re happy to provide quotes for commercial projects—often, all we need are a few photos and the dimensions of your space. Contact us before purchasing online so we can recommend the best and most cost-effective solution.

  • What spaces can your products be used for?

    Our acoustic panels are suitable for a wide variety of spaces: home theaters, HiFi setups, general living areas, classrooms, boardrooms, stadiums, churches, halls, offices, podcasting studios, rehearsal rooms, music venues, production studios, mastering rooms, and other critical listening environments.

    Basically, anywhere there's excess noise or a need for clearer sound, we can help.

  • How long will it take to get my panels?

    Generally no longer than 2 weeks, but this can vary depending on stock levels and current demand. If you need your panels in a hurry, it's best to ask first. We make everything to order, so lead times can vary slightly.

  • Do you offer a range of fabrics and colours?

    Our Lite Panels use a lightweight polyester fabric treated with fire retardant and are available in four colours: black, white, grey, and cream.

    Our V Panels offer a wider selection with 11 colour options, using a thicker gauge acoustic polyester fabric for improved performance. Please note that the black and white options are made from a slightly different fabric and texture compared to the coloured options, as the exact same material was not available — however, they are visually very close.

    You can view the colour samples for the V Panels at the bottom of each product page.

  • Do you use an acoustically transparent fabric?

    Yes — for the V Panels, we use a certified, durable, acoustically transparent fabric that allows for maximum absorption through to the core polyester material.

    For the Lite Panels, we use a standard light-gauge polyester fabric. While it may cause some minor high-frequency reflections, these are likely imperceptible to the human ear due to the fabric’s thinness.

  • Do you make custom sized panels or make any alterations to Verbox products?

    Sometimes — it depends on exactly what you're after. Small modifications, such as shorter lengths, are usually doable. However, larger custom sizes are generally not possible due to material limitations from our suppliers.

    Please note that any custom-made items will be significantly more expensive than our standard range.

  • Do you do bulk pricing or discounts of any kind?

    We keep our prices as low as possible so everyone gets a great deal. Bulk purchase discounts and value packs are available through our online store. We also offer wholesale pricing to retailers with physical or online stores. Please contact us for more details on this.

  • What sound absorption material do you use and why?

    We use a high-density polyester insulation that is custom-made for our products, closely resembling general household insulation. Our two density options—20kg/m³ and 48kg/m³—are both highly effective for sound absorption.

    Polyester insulation is 100% allergy-free, emits no breathable fibres, and is lightweight, making it a superior alternative to traditional materials like glass wool and rockwool, which can be irritating and hazardous to handle. Its excellent acoustic performance is one of the key reasons it's fast becoming the material of choice in modern sound treatment. For more details, visit the Learn section.

  • Why do you use different densities in your products?

    The effectiveness of an acoustic panel depends on both the density of the material and its thickness. While higher density materials absorb more sound in thinner panels, once a panel becomes thicker, you can achieve excellent performance even with a lower density core.

    That’s why we use 48kg/m³ insulation in our 100mm panels for strong broadband absorption, and a lighter 20kg/m³ insulation in our 200mm panels. At this thickness, the material doesn’t need to be as dense to perform well—lower density actually allows sound waves to travel deeper into the panel before being absorbed, especially at low frequencies.

    This approach also helps keep costs down, making our Ultra Panels (200mm) more affordable while still delivering exceptional bass absorption. It’s a practical and efficient balance of performance and value.

    Please visit the Learn section for more details on this.

  • So you use Polyester, is it safe?

    Yes, absolutely. Polyester insulation is the safest insulation product you can use. It emits no smell or breathable fibres and requires no PPE when handling. It’s completely non-toxic, non-irritant, and allergy-friendly, making it a great choice for both residential and commercial spaces.

  • Can I pick up products from the warehouse?

    For one or two items, we’re happy to allow pickups by request. However, for anything more, we only offer delivery. We provide affordable flat-rate shipping, no matter the size of your order.

  • Do you ship interstate?

    Yes, we do ship interstate. Because our items are bulky, shipping costs can be high, so please be prepared. To provide you with the best quote, we need to know exactly which products you want along with your postcode and suburb. We use multiple courier companies to find the most affordable option. Please contact us directly for interstate orders, as these cannot be purchased through the website.

  • Are your products tested in a lab for sound absorption?

    Yes and no. The insulation materials we use come with their own data sheets and lab test results for most of the thicknesses used in our panels. In addition, we’ve done extensive real-world testing in our showroom in Coburg to assess acoustic performance in practical environments.

    All our panels can also be installed with an air gap behind them (up to the full depth of the insulation), which can marginally improve low-end absorption.

    We’ve consulted with an acoustics engineer and reviewed a wide range of independent research to accurately represent the reflective and absorptive performance of our products. You’ll find performance graphs on the product pages for more detailed insights.

  • Why are your panels more affordable than other brands?

    We prioritise keeping our prices as low as possible without compromising on quality. Comparable acoustic panels are often made in the US or UK, which drives prices up significantly — especially after factoring in international shipping.

    To reduce shipping costs, many of these brands also make their panels quite thin (typically around 50mm), which limits their effectiveness for music production and critical listening environments.

    By contrast, we manufacture locally, purchase materials in large volumes, and run a highly efficient production process. This allows us to offer thicker, better-performing panels at a much more reasonable price — giving you a professionally treated room without the premium markup.

  • Why should I buy your products instead of making them myself?

    We've been making acoustic panels since late 2017 — that’s years of research, development, and hands-on experience built into every product we offer. As mentioned, we buy our materials in large volumes at lower costs, which allows us to pass those savings directly on to our customers.

    While it’s possible to save a bit by going the DIY route or choosing budget alternatives, many find that the time, effort, and inconsistent results often aren't worth it — especially when professional-quality treatment is available at an affordable price.

  • Do your products sound proof a room or is this a service you offer?

    Our panels will make a room quieter by improving its acoustic treatment — reducing reflections, echoes, and overall noise buildup. However, they won’t fully soundproof a room. It’s important to understand the difference between sound treatment and soundproofing.

    True soundproofing requires structural modifications to block sound from entering or leaving a space. This is typically achieved during construction or through specialised "room within a room" builds.

    While we don’t offer construction services, we do offer a Consulting Service where we assess your space and provide a detailed report and recommendations tailored to your soundproofing goals. You’ll need to engage a qualified builder to implement the suggested work.

    For more info on the difference between treatment and soundproofing, visit the Learn section of our site.

  • Can I find your products in retails stores?

    A curated selection of our acoustic panels is available through DJ City and a small number of other authorised retail partners. These products are part of a limited retail range designed to maintain the quality and performance standards our brand is known for.

    If you're a retailer interested in stocking our panels, please get in touch for wholesale pricing.

    Important: To be eligible for wholesale orders, your store must have an online presence where our products will be listed and available for purchase.

  • Where are all your materials sourced?

    Our materials are sourced from local suppliers but are mostly mostly manufactured overseas. Please visit the Materials section for more details.

  • What is the environmental impact of your products?

    We take environmental responsibility seriously and operate under a strict minimal waste policy. Wherever possible, we source materials locally and recycle or repurpose offcuts to reduce landfill.

    To learn more about our materials and sustainability practices, visit the Materials section of our website.